Alterna Savings, Alterna Bank (CS CO-OP)

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Alterna Savings, Alterna Bank (CS CO-OP)
400 Albert St, 60 Sparks St (many Locns)
Ottawa, ON

Alterna Savings, Alterna Bank (CS CO-OP)

Welcome to Alterna Bank. A vibrant, innovative Canadian bank with a difference. Our goal is to help you get to where you want to go. We offer a full range of financial products and services - all with a commitment to support the well-being of our clients, employees and communities.

At Alterna, you really do come first. You’ll find that we do all the usual things you’d expect from your financial services provider and then we surprise you by doing more. Discover how deep the Alterna Bank network is, how competitive our rates are and how refreshingly objective our advice is.

Everything you need for your financial well-being is at Alterna. Chequing and savings accounts that favour you. Personal loans, mortgages, RRSPs and investment options that deliver impressive returns. As an Alterna client, you’ll have access to banking at home whenever you need it, and ABM banking around the world.

Who We Are and Where We Came From

Alterna Bank is a wholly-owned subsidiary of Alterna Savings, a credit union that first opened its doors in 1908.

For over 90 years, Alterna Savings has been conducting business based on cooperative principles, where decisions are made based less on corporate profits and more on the needs of its members. The organization's goal was to be able to provide those services to all Canadians but, as a provincially chartered credit union, was unable to do that.

To remedy this, in October 2000, Alterna Savings opened Alterna Bank, a federally licensed bank that can operate anywhere in Canada. Alterna Bank is operated with cooperative principles in mind.

Now, all Canadians can now enjoy the deep commitment to personal service that Ontarians have been enjoying since 1908.

Number or Client?

Like the sound of banking at a place where you can talk to the CEO if you feel the need? Welcome to Alterna Bank…where you aren’t just a number, you're a valued client who we work hard for every day.

Alterna is about you. About banking that feels right. Based on co-operative principles, we put people and communities first. At Alterna, exceptional service, products and solutions are just the beginning.

Corporate Profile

What makes Alterna Bank different? We bring a co-operative approach to the way we conduct business. That means we base our decisions less on corporate profits and more on the needs of clients.


Alterna Bank's Board of Directors is the decision-making team behind your bank. Simply stated, the Board makes sure we know where we're going, we know how to get there and we obey the rules along the way.

The Board of Directors is a dedicated team that is ultimately responsible for and oversees our strategic and financial planning/performance; compliance with legislation and regulations, and the satisfaction of clients, staff and other stakeholders.


Everyone wants to feel secure. At Alterna Bank, we believe that security is truly everyone’s responsibility. So we do our part to ensure that your online banking and other experiences with us are safe, secure and efficient.

We have strict policies and guidelines around your privacy, internet security and identity protection.

Alterna Savings, Alterna Bank (CS CO-OP)
Phone: 416.252.5621, 613.560.0100, 819.595.6980
Toll-free 1.877.560.0100

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