Ahead Technology Inc

Ahead Technology is a world renowned IT Service Management (ITSM) organization that specializes in the provision of Corporate based ITSM training solutions

Ahead Technology is an ITSM training company providing internationally accredited, best in class and easy to follow ITSM training programs. The scope of our programs is focused on the provision of structured knowledge and discussions to successfully prepare course participants to achieve the international ITIL ® V2, ITIL V3 and ISO/IEC20000 Certificates and to apply this body of knowledge in their work environment. Our programs are comprehensive, by design, to exceed the boundaries of the conventional and currently available flavors of ITSM/ITIL ® training courses.

Ahead Technology is an EXIN and LCS Accredited Training Organization (ATO) with the mission "to improve the health of our clients IT organizations, through the provision of structured and focused ITIL ® V2, ITIL ® V3 and ISO/IEC20000 Training".

ITIL ® is a public domain framework of a comprehensive set of best and good practices of Information Technology Service Management. Developed in the late 1980's, the IT Infrastructure Library (ITIL ®) has become the worldwide de facto standard in Service Management. The revamped ITIL ® V3 has been released June 2007 by APMG promoting a service lifecycle phased approach to achieving business value, effectiveness and efficiency through the implementation and use of different service phases, namely:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

Company Profile

Ahead Technology provides comprehensive ITIL ® training programs that exceed the boundaries of the different available market flavors.

Not only that we provide our program participants with the minimum required ITIL ® training requirements, we also provide them the opportunity for discussing "Next Steps toward ITIL ® implementation", and share with them examples of what should be observed in effective and efficient processes.

This approach has been proven successful and triggered by the clients need to understand what is ITIL ®? Why ITIL ®? and How to "ITIL ®" or How to transition to ITIL ® compliancy, the later is a big question in many Executives minds.

Ahead Technology's passion and dedication to accomplish IT organizational effectiveness, cost reduction, and alignment with the business strategy, has lead us to establish partnerships and alliances with co-authors of ITIL ®, the British Standard BS15000 and ISO/IEC20000. This alliance allows us to continue providing our customers the latest ITIL ® information and updates, which we use to benefit of clients.

Our Mission and Objective

Our mission is "to improve the health of our clients IT organizations, through the provision of Structured and focused IT Service Management (ITSM) Training."

Our objective is to transfer the wealth of knowledge and know-how from our experienced instructors to course participants and be your ITSM training organization of choice.

About Our Team

Ahead Technologyis an LCS Accredited Training Organization (ATO); we associate with a pool of LCS approved and highly qualified and dynamic team of specialists and Subject Matter Certified experts, with English and French bilingual capabilities. Our knowledge blends "real life" experiences with the rigorous ITIL ® framework certification requirements. Over the last number of years, our Subject Matter Experts have been leading the development of ITIL ® training programs materials and, Business and Process assessment tools for a number of IT Service Management organizations. In addition, our team led several ITSM training projects for and on behalf of our clients.

Our Unique Approach and Clear Market Differentiators

Our Proven Results is Your Added Value!

Our Proven and Successful training programs and training approach go well beyond the minimum requirements and conventional training boundaries of today's market available ITIL ® training.

Our Team is Your Advantage!

Over the last number of years, our Subject Matter Experts have been leading the development and delivery of ITSM/ITIL ® training programs for and on behalf of a number of IT Service Management organizations throughout the world.

Certified Professionals & market leading ITSM consultants and instructors, complementing the courses material with solid knowledge and real life experience; providing you with the "What is" and the first steps of the "How to".

Our Training Material is Your Future Reference!

Our Comprehensive training material is designed not only to provide participants with the necessary information required to successfully achieve ITIL ® certification; it is also designed to be used as a future reference in implementing ITIL ® based processes. The training curriculum has been designed to reflect ITSM/ITIL ® current and future direction as well as discussing other best practices frameworks and standards.

Global Delivery for Your Peace of Mind!

We are mobile and cost effective - We can and will deliver worldwide to you or on your behalf to your customers.

Our offering is for The Entire Organization!

We provide our clients a diverse set of ITIL ® training programs, covering the different training requirements at different levels of the organization.

Training

ITIL ® knowledge is relevant to anyone involved in the delivery or the support of services. It is applicable to anyone concerned with the management or day-to-day practice of Service Management, in-house or outsourced, as well as anyone defining, implementing or refining new, or existing processes. The challenge is to have a cost efficient and expedient organization wide awareness and training of the ITIL ® framework, its concept, definition, and benefits. We will help you meet that challenge.

Our Executive Awareness and Foundation Training programs are available in both English and French languages.

We deliver Corporate Groups cost effective ITSM training solutions where the training is conducted on client site. Please download the files listed below for detailed information about our Total ITIL ® training offering.

Contact:
Ahead Technology Inc
Phone: (613)-727-3499
Toll Free: 1-(888)-922-0022
Fax: (613)-727-3354
Email: i...@Ahead-Technology.com, sal...@Ahead-Technology.com
Website: http://www.ahead-technology.com/